Some may know that I've been on course for the past 3 days (17-19 May) and I'll be on course for next Mon & Tues as well. The course, I've been attending is about Customer Service and we are taught to provide excellent service to our customers be it internal or external. We are also taught about the grooming standards of the Company and for the past 3 days, we had alot of role play. To add to that, we are divided into 4 teams and each of us have to take turns to serve one another. To be frank, @ times, I do find the course a little dry, but there are fun times as well. But 1 consolation that I had was the 帅哥 whom I see in the office all the time is sitting next to me. Hahahha....:p But other than this entertainment, I guess the course allowed me to know more people from the other departments as well. While doing a role play yesterday on "Reliving childhood memories", I was made to do this-->