
on course
Wednesday, May 19, 2010 |10:17 PM
Some may know that I've been on course for the past 3 days (17-19 May) and I'll be on course for next Mon & Tues as well. The course, I've been attending is about Customer Service and we are taught to provide excellent service to our customers be it internal or external. We are also taught about the grooming standards of the Company and for the past 3 days, we had alot of role play. To add to that, we are divided into 4 teams and each of us have to take turns to serve one another. To be frank, @ times, I do find the course a little dry, but there are fun times as well. But 1 consolation that I had was the 帅哥 whom I see in the office all the time is sitting next to me. Hahahha....:p But other than this entertainment, I guess the course allowed me to know more people from the other departments as well. While doing a role play yesterday on "Reliving childhood memories", I was made to do this-->

ya right. I looked so damn spastic. But i think it's really funny.
And today, my team was the "service host" and we agreed to arrive at 830am. But i was late coz was caught in a jam and I arrived only at 9am. Fortunately, I had team members who were very understanding. In fact, the 帅哥 offered to send me to the course together but i turned down the offer..and due to my lateness. I was made to write this as a form of punishment-->

I will not be late..signed off ~meiming~


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